Addis Acacia Apartments & Guest House
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Cancellation & Refund Policy

At Addis Acacia, we value, and respect all travellers and their money.

Standard Rate:

The cancellation is free of charge 10 days prior to the date of arrival, after this time  we charge you 90% the room rate as cancellation fee,  if we could not sell the room more.

Non Refundable Rate:
For the non refundable bookings are no cancellation or changes possible. In case of a cancellation, 90% of the total amount will be charged as cancellation fee.

During the FESTIVALS we have special cancellation policy:
Free of charge up to 8 weeks prior the date of arrival, after this time we’ll charge 90% the room rate if we could not sell the room.


Group booking ( 3 rooms and more ):
Guests booking more than  2 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 60 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 90% of the reservation will be charged.


Important information :
– Due to the fact that the Guest House is surrounded by many apartments it is required that guests, particularly those in groups are respective in regards to noise during the evenings.
– No loud parties are allowed at the premises.
– Please note that the check-in and key-collection take place at the reception.
– Guests are required to show photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
– Please inform us in advance of your expected arrival time. You can use the Special Requests box when booking, or contact us directly with the contact details provided in your confirmation.
– Private parking is possible on site (reservation is needed) and costs USD 10 per day.

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